Delivery:
AVD offers you the possibility to have your ordered wheel set delivered in Belgium, Netherlands (free) and Germany, France at a competitive rate. Due to the close cooperation with Post NL, AVD guarantees its customers low shipping rates. We guarantee a delivery of only a few days after receiving your payment.
Delivery times:
The delivery time for our products is 4 to 10 business days (rims). If a product is not in stock, we will contact you to discuss the expected delivery time.
Shipping costs:
Free Shipping in Belgium and Netherlands for all orders.
Deviations based on the product possible.
- Shipping rims to Germany-Luxembourg-France costs € 60 (4 pieces )
Damaged transport packaging:
Whilst we pack and ship each order with the utmost care and skill to ensure it reaches you in good condition, unfortunately in very rare cases goods can be damaged in transit.
In the event of significant damage to the exterior of the shipment, do not accept the shipment and ask the supplier to report this fact. If you have already accepted the package and you still find the shipping packaging damaged, please contact our customer service as soon as possible (max. 48 hours) via info@avdvelgen.be. Take a photo of the damage with your mobile phone and send it to us as an email attachment. This will help us a lot and we will quickly find the right solution. Damage resulting from incorrect assembly will not be compensated. Each vehicle is unique and it is possible that your car will be equipped with different brakes or suspension than in the original series.
To make a claim, we need several photos that meet the following conditions:
- Full size photo of the packaging with the packaging label visible.
- A photo taken from the top of an open package, clearly showing the contents and inner packaging of the package.
- Photo of all types of inner packaging contained in the package.
- Full size photo of the item.
- Detailed photo of item-specific damage.
Important: If you do not inform AVD-velgen of the damage within 48 hours of delivery, you risk losing your right to transport insurance and the damage will not be reimbursed.